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Tech Guide and direct help - available offline?


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Hello, I work on systems that are not connected to outside internet. Can we load TechGuide / help content for these systems? Currently it appears that help content requires an internet connection, which is problematic for this workstation. Thank you!

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Hello Lauren, 
thanks for your message! Today, the Tech Guide is an online self-service tool only. As you can see, being online comes with a lot of advantages, for example regular updates of the content, including videos and feedback options, etc. 
With our next software release GOM Software 2023, we will also offer the Tech Guide in an offline version which you can then install on your PC to get access to the online help articles. This feature is right now still under development. 
Until then, you can however access the online Tech Guide from all kinds of devices giving you the same information. So, for maximum flexibility you can not only use your workplace PC but switch to a laptop, tablet or even smartphone if needed.
Thanks for your patience! 
Johanna 

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