[Ro...] Posted November 6, 2021 Share Posted November 6, 2021 I just bought an ATOS Q system and using GOM inspect. After setting up the system the sensor is recognized but there is no yellow scan icon or rotary table control arrows at the bottom of the scan pave. The range finder doesn't know where the sensor is either. So far my distributor hasn't been any help and I'm getting frustrated. Does anyone have suggestions how to fix this? Link to comment Share on other sites More sharing options...
[03...] Posted November 8, 2021 Share Posted November 8, 2021 Dear Mr. Bechtol, This doesn't sound good. At GOM we want to help and fix your problems as fast as possible. For further help can you please send me your case number (CNR), which you got from your distributor after reporting the problems, in a private message or send your issue directly to support@gom.com. Best regards, Matthias Höfle Link to comment Share on other sites More sharing options...
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