Problem with senor callibration Code 0203

[[Ia...]]

Good Afternoon everybody

Yesterday our GOM Scaner stopped working normaly.

It wasnt able anymore to locate most of the referance-points (only 2-3 out of 15).

When i try to callibrate the sensor with the callibration plate from the ASOS-Scan Box it shows me the error 0203 (see attached pictures).

I tried to restart the whole system and even cleaned the plate and sensors.

Also the pictures in the setup mode look fine and i can´t spot any mistake there.

I hope someone who had the same problem can help me

Thanks and Greetings

Ian Dejaco 

 

[[Na...]]

Hello,

the shadow on the right of the calibration object looks wrong to me. Please contact the gom support with this problem.

Regards,
Nanno

 

[[Ia...]]

Here is a image of the calibration plate.

It seems that the shadow also appears with the light.

Maybe the light has a problem

[[Na...]]

Hello Ian,

this does not look normal. Please contact your local distributor with this problem. They will help you with the analysis and the potential repair process.

Regards,
Nanno

[[Qa...]]

Improve resolution.

Make sure the information of the calibration plate inside the software is correct

Light should be uniform all over the specimen and use polarizers if required.