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Camera auto shut-off


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Dear Sir.

We using GOM Atos 12M and have problem.

A messenger occurred with content:

"Error MPROJ-0037: During image acquisition a problem occurred. Could not capture all measurement images".

And then camera disconnection. We can't scan continous.

Please help us.

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Hello,

please check the cable connections and if there is some software like a virus scanner is interfering with the connection. If the problem persists, please contact the support with hardware problems.

Regards
Nanno

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